Store Voucher Terms & Conditions
Updated on: April 2026
1. General Use
This gift voucher is issued by The IPG Ltd., supporting local tradespeople and independent businesses.
The voucher is redeemable exclusively at independent plumbing stores and bathroom showrooms that are part of The IPG Ltd.
By using this voucher, you agree to comply with these terms and conditions.
2. Redemption
Gift vouchers can only be redeemed in-store at a participating member of The IPG Ltd.
Vouchers are valid for six months from the date of issue. Expired vouchers cannot be redeemed.
This voucher cannot be exchanged for cash.
The full value of the voucher must be used in a single transaction. Any remaining balance will not be stored or available for future use.
Issued vouchers contain details of the member store you have chosen to redeem at, and this must not be changed unless otherwise agreed upon by The IPG Ltd.
3. Use in Transactions
The voucher is redeemed off the final retail value of your basket at the point of sale, including VAT.
The voucher cannot be accepted as payment towards a credit account which you may have with your selected store.
4. Non-Transferable & Non-Replaceable
Gift vouchers are non-transferable and cannot be exchanged for cash.
Replacements will not be provided for lost, stolen, or destroyed vouchers.
5. Limits & Exclusions
Certain products or services may be excluded from voucher use. Please check at the point of sale.
6. Fraud & Abuse
Any misuse or fraud associated with gift vouchers will result in the voucher being void and possible legal action.
The IPG Ltd. and participating member stores reserve the right to refuse the redemption of any voucher suspected to be obtained fraudulently.
7. Changes to Terms
The IPG Ltd. reserves the right to amend these terms and conditions at any time.
Any changes will be posted on our website and will apply to vouchers issued after the date of the change.
Contact Information
If you have any inquiries or concerns about these terms and conditions, please contact us at: